Customer Service Representative Community, Social Services & Nonprofit - Fenton, MI at Geebo

Customer Service Representative

3.
5 Fenton, MI Fenton, MI Full-time Full-time $14.
50 an hour $14.
50 an hour 5 days ago 5 days ago 5 days ago We offer a comfortable office setting with remote work opportunities after 30 days! Our representatives handle inbound calls from patients with questions on their medical statements.
This is not a telemarketing or cold-calling position.
Representatives simply help patients understand their medical statements that they receive from their doctor or hospital visit.
They verify insurances, process payments, negotiate payment arrangements and resolve accounts.
Reps average between 65-75 phone calls on a daily basis.
Our representatives enjoy benefits such as:
Competitive starting wages $4,800 in annual employer-paid health insurance per employee $25,000 life insurance policy per employee Vision and dental insurance Annual raises Paid time-off, vacations and holidays 401(k) Monday-Friday, 8a-5p set schedule, weekends off Remote work after completing in-office training period Qualifications Maintain confidentiality of all patient information Exceptional customer service skills Advanced computer skills Ability to type and talk simultaneously Type 50
wpm Multi-tasking skills Clear communication skills Outgoing personality Self-driven Long-term intentions Basic understanding of medical billing and insurance is a plus! Bilingual (Spanish/English) fluency a HUGE plus! Additional incentives available! Must be fluent in Spanish and English, both verbal and written.
Education and Experience Requirements 1 year of customer service experience (could be in an industry) High school diploma, GED or equivalent Compensation:
$14.
50/hour
Benefits:
Full benefits available after 60 days.
Company pays the first $500 leaving a minimal premium for health insurance.
Hours:
8:
00am-5:
00pm Training:
3 weeks; Paid and provided onsite Please no drop-offs or phone calls.
We will directly contact candidates we are interested in interviewing.
Thank you! Job Type:
Full-time Pay:
$14.
50 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Work from home Experience level:
1 year Shift:
8 hour shift Day shift No nights Weekly day range:
Monday to Friday No weekends Work setting:
Call center Hybrid work Work Location:
Hybrid remote in Fenton, MI 48430.
Estimated Salary: $20 to $28 per hour based on qualifications.

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