Information Technology Department Head

Oversees Data Processing, Security & Loss Prevention, Operations, Network Services and Facilities departments within the Bank. Serves as a member of the Senior Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Overall responsibility for Data Processing for an in-house system supporting two banks
Overall responsibility for network staff supporting all hardware, software and data communications
Responsible for bank facility maintenance staff, Security and loss Prevention staff and Operation support for two banks
Manage all I.T. and deposit functions in compliance with regulatory and audit guidelines
Maintain a secure network through system and vendor management
Responsible for documenting and managing various bank policies and procedures
Electronic Banking Policy
ACH Policy
ID Theft Policy
End User Policy
Incident Response Policy & Procedures
Information Security Policy and Program
Vendor Management Policy & Procedures
Disaster Recovery Policy
Act as primary liaison for critical vendor relationships
Chair bank Technology Steering Committee
Working with Senior Management, develop and manage bank's strategic technology plan
Manage relationship with vendors providing technical services and software support
Maintain a strong working knowledge of bank core software
Prepare and manage department budgets for supported areas
Create and implement a Technology Vision for company ensuring that the Bank is positioned for the current trends and future technology needs

Directly supervises the departments heads of Network, Facilities, Security, Operations and Data Processing. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A minimum of high school diploma or general education diploma, personal computer experience, detail oriented, Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience. Individual must also possess a strong operations background. Experience in regulations governing I.T. and operations are also essential.

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Business Continuity Planning Requirements
Vendor Management Requirements and risk management
GBLA - Information Security
Red Flags - ID Theft
E-Banking guidance and risk management
Technology risk assessment
Management of outsourced technology
Managing I.T. Acquisitions


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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